Oops! I forgot my password! How can I access the software?

Knowledge Base

Oops! I forgot my password! How can I access the software?

If you are unable to access your Attendance Rx or Attendance Rx Network software due to a lost or forgotten password, contact the Acroprint Help Desk to receive instructions.

This policy is in place to prevent unauthorized personnel from resetting the password and accessing the time and attendance database where crucial and potentially sensitive information is stored.

The help desk representative will require your product serial number for verification. You may contact the Help Desk by calling 1-800-334-7190 or by sending us an email. Charges may apply for telephone assistance.