I need help installing Attendance Rx Network. The clients won’t communicate with the server.

Knowledge Base

I need help installing Attendance Rx Network. The clients won’t communicate with the server.

If you are experiencing difficulties getting the Attendance Rx Network client software installations to communicate with the server software installation, please download or print the network troubleshooting worksheet and follow the steps outlined.

Contact your local dealer or Acroprint Support for additional assistance if needed. Acroprint support is available Monday – Friday (excluding holidays), 8:00am until 5:00pm (Eastern). Click here to email our Support Department, or call us at 1-800-334-7190 (Canada: call 1-866-514-3249). Note that per-incident charges may apply for telephone support.

Avoid per-incident charges for telephone support, get priority handling of support tickets and gain other valuable benefits — contact Acroprint today at 1-800-334-7190 for more information about a Software Support Contract.