Time Q +Plus / Paytime Badge Systems

My Time Q +Plus clock lost data associated with the Daylight Saving Time (DST) change. What can I do?

How do I prevent the Time Q +Plus system from adjusting for Daylight Saving Time (DST)?

How do I set up lunch rules?

How do I run a Clock Rules Report?

How do I back up the data stored on my system? Can I save my report data to my PC?

I receive the following error message: Locked Out : Report Old Data First. My clock will not accept swipes and I cannot enter new data into the current pay period.

What do I do if an employee forgets to punch in or out?

How do I use the punch editor? How do I insert a punch or add employee time?

What do the Round, Grace and Dock settings under Shift Rules mean?

How do my employees know their punch was accepted by the system?

When printing from my terminal, the Weekly Overtime does not calculate properly.

My punches do not seem to be calculating correctly. How can I determine which rules are affecting the calculations?

One or more of my badges will not read, or badges only read intermittently. What should I do?

My employees’ punches today are going into last week’s pay period. My new pay period won’t start. How do I fix this?

Tips for a successful export to QuickBooks

What payroll export formats are available in Time Q +Plus or Paytime badge systems?

How do I set up or adjust my Shift rules?

My pay period start date changes each pay period. What happens if I change the pay period manually to reflect the current start date for our company needs?

I need additional or replacement badges.

How do I know if my USB to Serial Port adapter is working properly?

How do I verify my Com Port settings in Windows NT4?

How do I set up my clock for the first time?

I have lost my supervisor badges. How can I replace them?

How do I determine my operating system?

The system will not let me delete an employee.

How do I set up departments in Time Q +Plus?

I want to connect a printer directly to my terminal. What kind of printer should I use?

Can the Time and Attendance system be programmed for access control?

How far away can I place the Time Q +Plus clock from my computer?

What is the maximum number of supervisors I can assign?

Is there a way to remove deleted punches from the Time Card Report?

Is there a way to add or edit sick or vacation hours?

I have two terminals. Can I get them to work together? Can I connect more than one terminal to my PC?

I already have a supply of employee badges. Can I use those?

Why does the Hours Summary report need to be printed every pay period?

When printing to the terminal printer, I receive the following error: Report output error Device = Parallel or Device = Serial.

I receive the following error message: Clock terminal not found as specified communications port. Communications settings not specified. Auto detect failed. My PC cannot find the clock; the clock will not communicate with the PC.

How do I verify my Com Port settings in Windows 98, Windows 2000 or Windows XP?

Where can I obtain a replacement copy of my product user manual or quick start guide?

It takes several minutes for my clock to register each employee punch, or, my employees are having to swipe several times before their punch is accepted. My clock keeps freezing up. How do I fix this?

How can I obtain and install the Port Capture Utility?

Can I use Time Q +Plus (v5.11) or Paytime with Windows 10, Windows 8, Windows 7 or Windows Vista?

I upgraded to a new version of Windows and receive the following error: TSIF400 has encountered an error and must close. I can no longer edit punches or employees.

How do I prepare / adjust my Time Q +Plus or Paytime system for the Daylight Saving Time (DST) change?