TQP Biometric: Terminal Config.

Getting started

One of the advantages of timeQplus Biometric is the range of communications and connectivity options it supports. One of the first things you’ll need to decide is how you’re going to connect the terminal to your PC or local area network (LAN).

For more information about terminal communications options, refer to our Terminal Connection Diagrams:
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The system comes with a 30-foot (9-meter) RS232 cable for direct connection of your TQ100 terminal to a PC and a 6-foot (2-meter) Ethernet CAT5 cable for connection to a LAN. If you need longer cables or adapters, these are available for separate purchase from your local dealer or directly from Acroprint.

contents of timeQplus Biometric box

Before you begin

IMPORTANT: We’ve found it helps avoid frustration to read this document all the way through to familiarize yourself with the setup process before you start. Make sure you have all the required information readily available before you begin the setup process.

Gather the required information

The most common installation options are direct to a PC com port (RS232/RS485) and Local Area Network/LAN (Ethernet). In order to set up either of these options, you must first gather some information that will be required during the setup process.

If you are connecting via Ethernet to a LAN

  • You will need IP addresses for the terminal and default gateway. The terminal’s factory pre-set defaults may not be compatible with your network. Consult with your network administrator to obtain this information. Note: you will not be able to complete the terminal configuration without these addresses.
  • You will also need to confirm the port number with your network administrator. The factory pre-set for the terminal is port 5005. This will not normally need to be changed, but you should verify with your network administrator before proceeding.

If you are connecting directly to a PC com port (RS232 / RS485)

  • You must determine which COM port on the PC your terminal will be connected to. Normally it will be COM1, but it’s a good idea to verify this. Consult with your computer support person if necessary.
  • You must determine the Baud rate of the COM port you will be using. You can do this at the PC.
    • Locate the My Computer icon on your desktop or Start Menu. Right click and select Properties from the menu.
    • Click the Hardware tab and click the Device Manager button on that window.
    • Click the [+] next to PORTS (COM & LPT) to expand the list of available ports.
    • Locate the correct COM port, right click on it and select Properties from the menu.
    • Click the Port Settings tab and write down the Bits per second number. This is your Baud rate.

Save and record this information

Save and record this information. You will need it for both the hardware and the software setup.

When you have the necessary information in hand, you may proceed to configure your terminal.

Hint: Avoid frustration! Familiarize yourself with the terminal setup process and make sure you have all the required information handy before you proceed. This should enable you to move through the setup without long pauses between steps.

If you hesitate too long between steps the terminal will revert to the initial welcome screen, and any changes you’ve made to the default configuration up to that point will be lost. If that happens, you’ll have to start over again setting options.

Configure Hardware – Device ID

  1. When you have the necessary configuration information handy and have reviewed the terminal setup process, connect the power cord to the TQ100 terminal and to a power outlet. DO NOT connect the terminal to your LAN or to a PC at this time.
  2. Press the Power On button in the lower left corner of the terminal keypad. On some terminals, this button is marked by the symbol circle with small vertical line intersecting the top or it may be marked with a dot solid round dot. The system will briefly display the word Welcome, then display a welcome screen similar to this:
    welcome screen display
  3. Press the MENU button on the terminal keypad once to display the terminal main menu. Press the down arrow scroll button on the terminal keypad (just above the MENU button) once to highlight Setup on the terminal display, then press the OK button to select the Setup menu:
    TQ100 main menu
  4. The system displays the Setup menu. Press the down arrow scroll button on the terminal keypad twice to highlight Communication and press the OK button to select it:
    TQ100 communication setup menu
    The system will then display the Communication setup menu.
  5. Device ID: The first option on the Communication menu is Device ID. Each TQ100 terminal on your system must have a unique Device ID number assigned. Note the terminal is configured with a default Device ID option setting of 1. If this is the first (or only) terminal you are configuring, there is no need to change this setting.
    Default Device ID setting 1
    Each subsequent terminal you configure must be assigned a new, unique device ID number with a value between 1 and 10. In that case, press the OK button to select the Device ID option. Use the 0 through 9 buttons on the terminal keypad to assign a unique ID number to each terminal, then press the OK button to accept the new ID number.
    Edited Device ID setting 5

If you plan to connect the terminal to a LAN, click here to jump to Configure Hardware – Ethernet/LAN.

If you plan to connect the terminal directly to a PC com port, click here to jump to Configure Hardware – COM Port.

 

Configure Hardware – Ethernet/LAN

Continue with these steps if you plan to connect your terminal to a Local Area Network/LAN via Ethernet. If you are planning to connect your terminal directly to a PC COM port, click here to jump to the correct steps for COM port configuration.

  1. Press the down arrow scroll button on the terminal keypad twice to highlight Port No. The system displays the factory preset port number of 5005. If your network administrator has indicated this default port number is acceptable, no action is necessary at this step.
    Port Number configuration setting
    If your network administrator has given you a different port number to use, press the OK button to select the Port No option. Use the numeric buttons to input the desired number. Then press the OK button to accept and save the displayed value.
  2. Press the down arrow scroll button on the terminal keypad twice to highlight IP Address on the terminal display.
    IP address menu selection
    Press the OK button. The terminal will replace the words IP Address with a display of the default IP address with the initial set of three digits highlighted.
    IP address editing
    Using the numeric buttons, enter the first three digits of the IP address number provided by your network administrator. Press the OK button to accept your entry. The highlight will move to the next set of three digits.

    Continue editing the sets of digits in this fashion, entering and pressing OK to accept, until you have updated the entire IP address to the address provided by your network administrator. Press the ESC button to return to the Communication setup menu.

  3. Press the down arrow scroll button on the terminal keypad twice to highlight Default gateway on the terminal display.
    Default Gateway menu selection
    Press the OK button. The terminal will replace the words Default gateway with a display of the default gateway address with the initial set of three digits highlighted.
    Default Gateway configuration edit
    Using the numeric buttons, enter the first three digits of the gateway address number provided by your network administrator. Press the OK button to accept your entry. The highlight will move to the next set of three digits.

    Continue editing the sets of digits in this fashion, entering and pressing OK to accept, until you have updated the entire gateway address to the address provided by your network administrator. Press the ESC button to return to the Communication setup menu.

  4. Press the down arrow scroll button on the terminal keypad once to highlight RS485. If the option setting reads NO, no action is required.
    RS485 menu item
    If the option setting reads YES, press the OK button to select the option. Press the down arrow scroll button to change the setting from YES to NO, then press the OK button to accept the new setting and return to the menu.
  5. Press the down arrow scroll button on the terminal keypad once to highlight Ethernet. If the option setting reads YES, no action is required.
    Ethernet menu option set to yes
    If the option setting reads NO, press the OK button to select the option. Press the down arrow scroll button to change the setting from NO to YES, then press the OK button to accept the new setting and return to the menu.
  6. Press the ESC button to close the Communication setup menu. If the terminal displays a Save? message as illustrated below, press OK to save the changes you have made.
    Save? message

Make a note of the IP address, gateway address and Device ID you just configured. Save this information, as you will need it when you install and configure the software. You are now finished configuring the terminal hardware.

 

Configure Hardware – COM Port

Continue with these steps if you plan to connect your terminal directly to a PC COM port. If you are planning to connect your terminal to a Local Area Network/LAN via Ethernet, click here to jump to the correct steps for LAN/Ethernet configuration.

  1. Press the down arrow scroll button on the terminal keypad once to highlight Baud Rate. The system displays the factory preset value of 38400. This number must be configured to correspond to the baud rate of your PC’s COM port. If 38400 is the baud rate value you previously determined for your PC’s COM port, no action is necessary.
    Baud rate menu item
    If you determined your PC’s COM port has a different baud rate, press the OK button to select the Baud Rate option. Using the numeric buttons on the terminal keypad, enter the correct baud rate for your PC’s COM port, then press the OK button to accept the new setting.
  2. Press the down arrow scroll button on the terminal keypad six times to highlight RS485.
    RS485 menu selection

    • If you are configuring for RS232 the option should be set to NO.
    • If you are configuring for RS485 the option should be set to YES.

    Otherwise, press the OK button to select the option, then use the down arrow scroll button to change the setting to NO or YES, as appropriate for the configuration you have elected. Press the OK button again to accept the new setting.

  3. Press the down arrow scroll button on the terminal keypad once to highlight Ethernet. If the option setting reads NO, no action is required.
    Ethernet menu option set to NO
    If the option setting reads YES, press the OK button to select the option. Press the down arrow scroll button to change the setting from YES to NO, then press the OK button to accept the new setting and return to the menu.
  4. Press the ESC button to close the Communication setup menu. If the terminal displays a Save? message as illustrated below, press OK to save the changes you have made.
    Save? message

Make a note of the baud rate and Device ID you just configured. Save this information, as you will need it when you install and configure the software. You are now finished configuring the terminal hardware.

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