timeQplus Biometric (v2)

Got Questions?

Current Release

Powered by Attendance Rx version 2.5.10

If you are running an older version:
Download version 2.5.10 software

Important! This update requires an Installation Key. If you are unsure whether your software came with an Installation Key, or if you have misplaced your Installation Key, please click here to read an important knowledgebase article before attempting to install the update.

Moving to a new computer? Click here to download data migration instructions.


Misplaced your product documentation?

Product Support

Need help setting up or using your timeQplus Biometric system?

  1. Check the User Manual or Installation Guide for assistance with installing and configuring the product, connecting the hardware, and setting up passwords.

  2. Click here to review / print an illustrated step-by-step guide to configuring your TQ100 terminal hardware.

  3. Click here to review / print an illustrated step-by-step guide to installing and setting up your timeQplus Biometric software.

  4. Click the HELP button on any Attendance Rx Administrator window to review the product on-line help for detailed instructions and a glossary of terms.

  5. Check the Service & Support Knowledgebase to see if your question has already been answered.

  6. [contact-acroprint]

Avoid per-incident charges for telephone support, get priority handling of support tickets and gain other valuable benefits — contact Acroprint today at 1-800-334-7190 for more information about a Software Support Contract.