timeQplus® Biometric (v2)
We offer 30 days of free telephone support from date of purchase. After that time, per-incident charges may apply for telephone support. Avoid these charges, get priority handling of support tickets and gain other valuable benefits — contact Acroprint today at 1-800-334-7190 to sign up for a Software Support Contract.
Powered by Attendance Rx version 2.5.10
If you are running an older version:
Download version 2.5.10 software
Important! This update requires an Installation Key. If you are unsure whether your software came with an Installation Key, or if you have misplaced your Installation Key, please click here to read an important knowledgebase article before attempting to install the update.
Moving to a new computer? Click here to download data migration instructions.
Attention Windows 10 Users: If you have updated an existing system to Windows 10 or are installing new Acroprint software on a Windows 10 computer, please open Windows Control Panel and choose “Programs and Features.” Find the option to “Turn Windows features on or off,” select “Microsoft .NET Framework 3.5.1” and enable all features.
Misplaced your product documentation?
- Click here for User Manuals, Quick Start Guides and Installation Guides
- Click here for Daylight Saving Time change instructions
Need help setting up or using your timeQplus Biometric system?
Check the User Manual or Installation Guide for assistance with installing and configuring the product, connecting the hardware, and setting up passwords.
Click the HELP button on any Attendance Rx Administrator window to review the product on-line help for detailed instructions and a glossary of terms.
Check the Service & Support Knowledgebase to see if your question has already been answered.
Contact your local dealer or Acroprint Support for additional assistance if needed. Acroprint support is available Monday - Friday (excluding holidays), 8:00am until 5:00pm (Eastern). Click here to email our Support Department, or call us at 1-800-334-7190 (Canada: call 1-866-514-3249). Note that per-incident charges may apply for telephone support.
Avoid per-incident charges for telephone support, get priority handling of support tickets and gain other valuable benefits — contact Acroprint today at 1-800-334-7190 for more information about a Software Support Contract.