Acroprint Support » PayTime

PayTime Time and Attendance System

Windows Vista Compatibility

A patch is available to enable you to use your Time and Attendance Version 5.11 software on Windows Vista Business and Vista Enterprise. Click here to learn more and download the patch.

Current Release

Software:
Version 5.11 with support for QuickBooks 2003

Firmware:
Version 5.11
Knowledgebase — FAQs — Frequently Asked Questions
1. I can no longer edit punches. I can`t edit my employees. I upgraded to Windows XP and get errors now.
2. My clock will not communicate. My computer cannot find the clock.
3. How can I get the Port Capture Utility?
4. How do I verify my Com port Settings in Windows 98, 2000 or XP?
5. I cannot enter new data into the current pay period. Clock is not accepting swipes.

Click here to browse all Knowledgebase articles about PayTime
Documentation
Product Support

Need help understanding your product?

  1. Check the Quick Start Guide(s) for assistance with installing and configuring the product, connecting the hardware, and setting up passwords.

  2. Review the on-line help for more detailed step-by-step instructions and a glossary of terms.

  3. Contact your local dealer or Acroprint Support for additional assistance if needed. Acroprint support is available Monday – Friday (excluding holidays), 8:00am until 5:00pm (Eastern). E-mail supportdept@acroprint.com or call 1-800-334-7190. Charges may apply for telephone support.

Avoid per-incident charges for telephone support and gain other valuable benefits — purchase an Acroprint software support contract today!