Acroprint Systems Support Knowledge Base
The Acroprint Technical Support Knowledge Base is a searchable database of software and hardware FAQs (Frequently Asked Questions) related to software-based Acroprint time and attendance systems.
| Topic | I need help enrolling employees to the HandPunch unit |
| KBID | 10216 |
| Error | Administrator must be enrolled first |
| Product | ATRx Biometric 1000// |
For security reasons, only an enrolled Administrator can perform maintenance steps on the HandPunch unit. In order to enroll employees’ handscans, the Administrator must be enrolled first. For more information, click here to download and review the ATRx Biometric Installation Guide Addendum. |
Looking for support for a specific system? Click the links below to browse the Knowledgebase by product:
To search: select a product, enter the desired key word in the Search for: field and click Search.
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