Acroprint Systems Support Knowledge Base

10164

Problem

My copy of Pendulum opens in Demo Mode.

Solution

Demo mode can be caused by:

• The dongle key is not installed or is defective.

• The LPT port is configured as PS2. This port must be configured for 25 pin dongles in the BIOS as either ECP or EPP, not PS2.

• Missing Pendulum.dat file in the Pendulum root directory. This can be caused by installing Pendulum across the network or from a copied install CD. Pendulum should be always installed directly from the original install CD.

• Some new Windows XP Pro PCs need the latest HASP driver from www.aladdin.com/support.

• You are running the DEMO version of the software. Contact your local dealer or Acroprint Software and Systems Sales at 1-800-334-7190 to purchase the full version.

E-mail Acroprint Technical Support or call 1-800-334-7190 if you need further assistance. Please note, charges may apply for support.

• Attendance Rx Product Family
• Ares IV / Ares Express
• Ares III
• ATR 20/20
• ATR9800
• PayTime

• Pendulum
• timeQplus V3 product suite
• timeQplus Biometric (V2)
• Time Q +Plus
• Time Q
• TimeStation PC / TSPC Network