Acroprint Systems Support Knowledge Base

The Acroprint Technical Support Knowledge Base is a searchable database of software and hardware FAQs (Frequently Asked Questions) related to software-based Acroprint time and attendance systems.

Topic Can I connect ProxTime terminals to my network? Can I use Cat5 network cables to connect my ProxTime terminals?
KBID

10101

Error
Product ATRx ProxTime//
   

The ATRx10 and ATRx20 Terminals communicate via RS-232 and RS-485, respectively. These units are not capable of communicating via Ethernet.

The only cabling supported for communication is the cable provided by Acroprint. The ATRx10 terminal ships with a 50 foot length of cable for RS-232 communication. ATRx20 terminals do not come with cable. To connect your ATRx20 to your ATRx10 terminal, 100, 500, and 1000 foot lengths of RS-485 cable are available from Acroprint.

You may order ATRx20 terminals and cables by calling Acroprint at 1-800-334-7190 or visiting our web site

If you need futher help, please contact Acroprint Support at 1-800-334-7190 or send us an E-mail. Charges may apply for technical support assistance.






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