Acroprint Systems Support Knowledge Base
The Acroprint Technical Support Knowledge Base is a searchable database of software and hardware FAQs (Frequently Asked Questions) related to software-based Acroprint time and attendance systems.
| Topic | Does my PC have to be powered on in order to clock in or out at the ProxTime terminal? |
| KBID | 10100 |
| Error | Clock terminal displays PC |
| Product | ATRx ProxTime// |
In order for your employees to clock in and out, the PC that your ATRx10 terminal is connected to must be turned on with a user logged in. The terminal manager that communicates with the ATRx10 is an application, not a service, and requires you to have a user logged into the PC for proper operation. You may also wish to refer to this article for further information. If you need more help, please contact Acroprint Support at 1-800-334-7190 or send us an E-mail. Charges may apply for technical support assistance. |
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