Acroprint Support » Knowledge Base

Acroprint Systems Support Knowledge Base

The Acroprint Technical Support Knowledge Base is a searchable database of software and hardware FAQs (Frequently Asked Questions) related to software-based Acroprint time and attendance systems.

Topic How do I verify my Com port Settings in Windows 98, 2000 or XP?
KBID

10050
Error Clock terminal not found as specified communications port. Auto Detect Failed.
Product Time Q +Plus//PayTime
   

Open Device Manager. To find out how to open Device Manager under Windows 98 click here. To find out how to open Device Manager under Windows 2000 or XP click here.

Double-click on Ports.

Right-click the Com port to which the clock is connected and select Properties.

Verify the settings are as follows:

  • Baud Rate = 9600
  • Data Bits = 8
  • Parity = None
  • Stop Bits = 1
  • Flow Control = None

Click Advanced.

Make sure the com port number is the same as the com port you initially selected.

  • The Base I/O Port Address should be set to Default.
  • The Interrupt Request Line should also be set to Default.
  • FIFO Enabled should be checked.

Click OK to close the Com Port Properties window.

Close the Device Manager Window (Windows 2000 and XP only).

Click OK to close the System Properties window.




Looking for support for a specific system? Click the links below to browse the Knowledgebase by product:

To search: select a product, enter the desired key word in the Search for: field and click Search.

Search Knowledge Base

Product Search for