Acroprint Support » Attendance Rx Family

Attendance Rx family of products

Attendance Rx • Attendance Rx Network • ATRx ProxTime • ATRx Secure PunchIn • ATRx Biometric 1000

Windows Vista Compatibility

We are pleased to announce that with the release of software version 2.3.20 (and above), AttendanceRx, AttendanceRx Network, ATRx ProxTime and ATRx Biometric 1000 are Microsoft Windows Vista Business and Vista Enterprise compliant.

The currently-shipping version of ATRx Secure PunchIn is Microsoft Windows Vista Business and Windows Vista Enterprise compliant. Please contact Acroprint Support if you have a current version of this product and experience difficulties configuring your fingerprint unit on Microsoft Vista Business or above.

See below for more information and to download the current release of the software.

Current Release

Release:
Attendance Rx 2.3.26

Download software update:
Download Attendance Rx 2.3.26 update

Important! Update is for customers with an existing install of Attendance Rx 2.0. If you are unsure of which version you have installed, or are currently using a version of the software prior to release 2.0, please click here to read an important knowledgebase article before updating.

Demo:
Download Attendance Rx Software Demo
Knowledgebase — FAQs — Frequently Asked Questions
1. Upgrading to the latest release of Attendance Rx software
2. How do I move the data from one PC to another?
3. I forgot my password!
4. How do my employees clock in or out at the PC?
5. Can employees print their own Time Card Reports?

Click here to browse all Knowledgebase articles about the Attendance Rx Product Family
Documentation

Right click on the document title and select "Save Target As" (or the equivalent command in your browser) to download PDF-format files.

Attendance Rx User Manual
(PDF format; 776 KB)

Network Communications Troubleshooter
(PDF format; 103 KB)

ATRx ProxTime Quick Start Guide
(PDF format; 573 KB)

ATRx Secure PunchIn Installation Guide
(PDF format; 194 KB)

ATRx Biometric 1000 Installation Guide
(PDF format; 261 KB)

ATRx Biometric 1000 Installation Guide Addendum
(PDF format; 88 KB)

HandPunch Memory Upgrade Instructions
(PDF format; 31 KB)

Daylight Saving Time change instructions
Product Support

Need help setting up or using your product?

  1. Check the Quick Start Guide or Installation Guide for assistance with installing and configuring the product, connecting the hardware, and setting up passwords.

  2. Review the product on-line help for more detailed step-by-step instructions and a glossary of terms.

  3. Contact your local dealer or Acroprint Support for additional assistance if needed. Acroprint support is available Monday – Friday (excluding holidays), 8:00am until 5:00pm (Eastern). E-mail supportdept@acroprint.com or call 1-800-334-7190. Charges may apply for telephone support.

Avoid per-incident charges for telephone support and gain other valuable benefits — purchase an Acroprint software support contract today!