Acroprint Support » ATR9800

ATR9800 Advanced Time Keeping System

Click here for more information if you are experiencing issues with ADCT terminals and the 2010 year change.

Please note: this product has been discontinued. Support is still available; see below.

Contact the Acroprint Systems Sales department at 800-334-7190 to find out more about upgrading to Pendulum Enterprise.

Current Release

Software:
Version 3.16

Firmware:
Version 1.34
Knowledgebase — FAQs — Frequently Asked Questions
1. What is my operating system?
2. Microsoft Windows Vista compatibility - Pendulum
3. What do I need to do to adjust my Pendulum, ATR 20/20 or ATR9800 system for the Daylight Saving Time change (DST)?
4. ADCT terminal 2010 year change
Documentation
Product Support

Need help understanding your product?

  1. Check the Quick Start Guide(s) for assistance with installing and configuring the product, connecting the hardware, and setting up passwords.

  2. Review the on-line help for more detailed step-by-step instructions and a glossary of terms.

  3. Contact your local dealer or Acroprint Support for additional assistance if needed. Acroprint support is available Monday – Friday (excluding holidays), 8:00am until 5:00pm (Eastern). Click here to email our Support Department, or call us at 1-800-334-7190. Charges may apply for telephone support.

To avoid per-incident charges for telephone support, contact the Acroprint Systems Sales department at 1-800-334-7190 for more information about Software Support Contracts for Acroprint ATR9800 software, or to get more information about moving up to Pendulum Enterprise.